The customer is always right
A principle in the business world whereby one must prevent as much as possible from forcibly confronting the customer when he comes to complain, so as not to lose him as a potential customer in the future.
(Modern Hebrew)
Translation
Expression (Hebrew)
הַלָּקוֹחַ תָּמִיד צוֹדֵק
Definition (Hebrew)
עִקָּרוֹן בָּעוֹלָם הָעִסְקִי וּלְפִיו יֵשׁ לְהִמָּנַע כְּכָל הָאֶפְשָׁר מִוִּכּוּחַ עִם הַלָּקוֹחַ כְּשֶׁהוּא בָּא לְהִתְלוֹנֵן כְּדֵי שֶׁלֹּא לְאַבֵּד אוֹתוֹ כְּלָקוֹחַ פּוֹטֶנְצִיָּאלִי בֶּעָתִיד.
(הָעִבְרִית הַחֲדָשָׁה)